Generally, personal information is information or an opinion (including information or an opinion forming part of a database) from which it is possible to determine someone’s identity.
The information collected by Functioning Together may include, but is not limited to, a person’s name, email, postal address, date of birth, gender, medical history, and credit card details.
Sensitive information is a type of personal information that also includes information or an opinion about:
If it is reasonably necessary in the circumstances, Functioning Together may also collect sensitive information such as a person’s medical history, nationality, their ethnic background or disabilities.
Information may be collected when you:
Depending on the circumstances, some types of information will be required, and others might be optional. If you do not provide some or all of the information requested, this may affect Functioning Together’s ability to communicate with you or provide the requested products or services.
If it is impracticable for Functioning Together to deal with you as a result of you not providing the requested information or consents, Functioning Together may refuse to do so.
Collection from third parties
Functioning Together may collect personal information regarding a child from the parent or other responsible person associated with that child.
Information storage and protection
Functioning Together store information in different ways, including in paper and electronic form.
Security of personal information is important to Functioning Together. Functioning Together has taken steps to protect the information we hold from misuse, loss, unauthorised access, modification, or disclosure. Some of the security measures Functioning Together uses includes strict confidentiality requirements of our employees, volunteers, Functioning Together affiliates and service providers, as well as security measures for system access, and security measures for our website such as firewalls.
Functioning Together is required to comply with the Federal Government Notifiable Data Breaches Scheme (NDBS). If Functioning Together has a data breach that could result in serious harm, Functioning Together will notify the individual(s) that is/are affected. Functioning Together when notifying the individuals(s) and Australian Information Commissioner, will also outline what steps will be undertaken in response to the breach. A review of the breach will be undertaken, and action(s) implemented to prevent a future breach.
Functioning Together may use health information to ensure that programs and events are run safely and in accordance with any special health needs participants may require. Health information may also be kept for insurance purposes. In addition, we may use de-identified health information and other sensitive information to carry out research, to plan events and activities.
Functioning Together may disclose your personal information to a range of organisations which include, but are not limited to:
In addition, Functioning Together may also disclose personal information:
When users visit the Functioning Together website, our systems may record certain information about their use of the site, including the web pages visited and the time and date of their visit. Functioning Together may use this information to help analyse and improve the performance of the Functioning Together website.
Websites linked to the Functioning Together website are not subject to Functioning Together privacy standards, policies or procedures. Functioning Together does not take any responsibility for the collection, use, disclosure or security of any personal information that you provide to a third party website.
Functioning Together will take all reasonable steps to ensure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. However, we rely on the accuracy of personal information as provided to us both directly and indirectly.
Functioning Together also relies on affiliates and volunteers to enter data and make their best endeavours to ensure data is accurately recorded.
Individuals may also request access to their personal information held by us by making a request via the contact details set out below. We will respond to your request for access within 14 days and endeavour to provide the requested information within 30 days. If you find that the personal information we hold about you is inaccurate, incomplete, or out-of-date, please contact us immediately and we will see that it is corrected.
Any issues or complaints in relation to the collection, use, disclosure, quality, security of and access to your personal information may be made to Functioning Together at email@example.com.
We will respond to your complaint within 30 days and try to resolve it within 90 days. If we are unable to resolve your complaint within this time, or you are unhappy with the outcome, you can contact the Office of Australian Information Commissioner via its enquiries line 1300 363 992 or website www.oaic.gov.au to lodge a complaint.
For further information on Functioning Together management of personal information, please contact Functioning Together.